Privacy Policy

  • Whitsunday Dairy Fresh respects the privacy of all individuals by treating all personal information as confidential. Personal details are only collected for the purpose of setting up an online customer account and facilitating orders and corresponding with customer. We respect your privacy and understand the need to protect personal information
  • You acknowledge and consent to Whitsunday Dairy fresh using your personal information for the purpose in which it was collected for; to facilitate and process your order & to carry out or respond to your purchase requests.
  • Whitsunday Dairy Fresh takes reasonable security steps to destroy or permanently destroy personal information when it is not longer required and to protect you from unauthorised access, disclosure & misuse.
  • We use cookies to help remember and process the items in the shopping cart, understand and save your preferences for future visits. This is mandatory for a shopping cart function to work properly. We also use cookies for fraud protection.
  • We do not sell, trade or transfer to outside parties your personal identifiable information.
  • Card payments are not stored in our system but passed through a secure server using encrypted technology.

Terms and Conditions

  • Terms and conditions apply to all persons who access this site and they are subject to change without notice.
  • By using this website you accept that you have read and agree with the terms and conditions. The term “Whitsunday Dairy Fresh”, “us”, “we, and “our” refers to the owner of the website The term “customer”, “you”, “your”, “client” refers to any person accessing the site.
  • Whitsunday Dairy Fresh reserves the right to amend any pricing errors displayed by human error.
  • Information on our site could include inaccuracies or typographical errors, Whitsunday Dairy Fresh, it’s employees, directors and/or third parties exclude any liability for errors or omissions in the site, or any website linked to us or from the site.
  • Whitsunday Dairy Fresh reserves the right to amend product prices. Customers will be notified in advance.
  • We reserve the right to cancel orders without notice and you, the customer, agree to accept such changes.
  • Reproduction of any layout, content & design is prohibited.
  • To register you agree that all information is accurate and correct. It is the customers responsibility to keep their account details and password safe and confidential. You consent to notify is of any breach of your account immediately so that we can take necessary steps to suspend account until
    investigation is complete.
  • Our Home delivery service is only available in our service zones, as stated on the site.
  • Reproduction is prohibited of any content, layout, graphics and design from this website.
  • Any issues with our fresh produce resulting in a refund needs to be reported within 48 hours of delivery.
  • We cannot accept returns/cancellations due to change of mind after produce has been delivered.
  • We do not accept any responsibility for uncollected deliveries. If you intend going away, then place your online order on hold and notify us. Payment is still processed and milk is delivered unless order is on hold/ stopped prior to payment due date. To avoid loss please monitor order/account.
  • Orders cannot be amended for the upcoming week if the online payment has already been processed.
  • Copyright and other relevant intellectual property rights exist for the text and full content of this website.
  • Whitsunday Dairy Fresh shall not be liable if for any reason the website is unavailable at any time. We will endeavour to correct any issue promptly.
  • In the event of non-payment you agree that you will be responsible for all costs incurred by Whitsunday Dairy Fresh.